Frequently Asked Questions

Everything you need to know about shopping with C’Moi

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. Since we curate unique pieces, we recommend checking the 'Fit & Fabric' section for notes on whether an item runs true to size, small, or oversized.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label. Please note that beauty products and final sale items are non-returnable.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. We also offer express 2-day shipping at checkout for those who need their fashion fix a little faster.

Do you ship internationally?

Yes, C’Moi ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.

How can I track my package?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.